Privacy Policy

Last Updated: April 21, 2026

Welcome to Aqua JT Luxe Sdn. Bhd. (“we,” “us,” or “our”). Your privacy is deeply important to us. As a company built on 8 years of trust and expertise, we are committed to protecting the personal data you share with us while browsing our website and purchasing our curated beauty and lifestyle products.

This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010.

1. Information We Collect
To provide you with a seamless and sophisticated shopping experience, we may collect the following information:

Identity Data: Name, gender, and date of birth.

Contact Data: Email address, phone number, and delivery/billing addresses.

Transaction Data: Details about payments to and from you and details of products purchased.

Technical Data: IP address, browser type, and cookies to improve your website experience.

2. How We Use Your Information
We use your data strictly to enhance your journey with Aqua JT Luxe, specifically for:

Order Fulfillment: Processing your purchases of AmyJane masks or Aurel Edge handbags and arranging delivery.

Customer Support: Responding to your inquiries and providing expert skincare advice based on our 8-year heritage.

Marketing & Updates: Sending you “The Glow Report” or exclusive lifestyle updates (only if you have opted in).

Site Optimization: Analyzing how our community interacts with our website to ensure a “cozy” and modern user experience.

3. Data Protection and Security
We implement a variety of high-level security measures to maintain the safety of your personal information. Your sensitive credit card information is processed through secure, encrypted payment gateways and is never stored on our servers.

4. Disclosure to Third Parties
We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website and conducting our business (e.g., courier services like NinjaVan or DHL, and payment processors), as long as those parties agree to keep this information confidential.

5. Your Rights (PDPA Compliance)
As a user in Malaysia, you have the right to:

Access and request a copy of the personal data we hold about you.

Request the correction of any inaccurate data.

Withdraw your consent for marketing communications at any time.

6. Cookies
Our website uses cookies to remember the items in your shopping cart and understand your preferences for future visits. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

7. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

8. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your data, please reach out to our dedicated team:

Aqua JT Luxe Sdn. Bhd.
Email: hello@aquajtluxe.com
Address: B11-13A, 3Elements, Jalan Prima Tropika,
Pusat Bandar Putra Permai,
43300 Seri Kembangan,
Selangor, Malaysia.
WhatsApp: +601159343431